Terms and Conditions

This Agreement was last modified on April 30, 2016.

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using http://institchesemb.wpengine.com (“the Site”) operated by In Stitches, Inc. (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://institchesemb.wpengine.com.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

Intellectual Property
The Site and its original content, features and functionality are owned by In Stitches, Inc. and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by In Stitches, Inc..

In Stitches, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law
This Agreement (and any futher rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of North Carolina, United States, without giving effect to any principles of conflicts of law.

Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.


All orders must be paid before they will be shipped! Orders cannot be cancelled or combined after they have already been put into production. Requesting to cancel/change an order may incur a processing/restocking fee so please review all details before ordering.


We charge a flat rate shipping on all orders!

You may upgrade to priority mail for an extra fee. Priority mail includes $50 insurance.
Once they have shipped, you will receive a notification with a tracking number to track your package.
We are not responsible for lost/damaged packages.
Refunds and Exchanges
All sales are final on personalized items!
If you have any concerns with your order please contact me within 3 days of receiving your order.
We stand by all of our products, therefore if it is an error on our end we will replace it at no charge!
Buyer is responsible for return shipping and must be postmarked no later than 3 days after making us aware of the problem.
Additional Policies and FAQs
  • It is your responsibility to list all the necessary information.
  • If you do not list all requested information, such as font and font color, the sample font or font color in the listing picture or a neutral color will be used!!
  • When completing orders, if we come across an item that is out of stock, we will use an equivalent or upgraded brand.
  • If you have a certain party theme or anything other ideas for embroidered items, feel free to contact us!

Contact Us
If you have any questions about this Agreement, please contact us.